PLACING AN ORDER

How to do I place my order?

  • After Browsing the wide range and design of product – proceed and put in ‘Add to Cart’, you can either choose to continue shopping or confirm the order.
  • To proceed, you can either log into your existing account of youthfashionista.com or simply continue as a ‘New User’ and create one.
  • Once this is all set, proceed to checkout, confirm your shipping address (make sure you put proper & correct address with proper Pin code), select the desired payment method and confirm your order.

 

How will I get confirmation that my Order is placed successfully?

  • An email will be sent with your order information confirming your order and another email when your order is shipped out. All you have to do then is, sit back and wait for your product(s) to arrive.

 

After placing my order using my Debit Card/ Credit Card/ Net Banking. The order was not successful but my money deducted.  What can be the issue?

  • Please check your bank/ credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days
  • For assistance you can write to us at yfcustomercare@gmail.com we will be happy to help you.

 

How should I check the status of my Order?

  • You can always log in to your account using the ‘Login’ button and check the status of your order under ‘My Orders’. Alternatively, you can also click on ‘Track Order’ type in your Order ID, and check your order status.
  • After your order is placed, we will send you confirmation of your order details over email. Once we dispatch your shipment, you will again be notified via email. In case of any unusual event which delays your order shipment, you would receive a special update from our end.
  • If you still have any apprehension, write to us at yfcustomercare@gmail.com, and your issue will be addressed.

 

Accounts, Passwords & Security

Passwords:

  • After creating a new account, you have to set a new password for privacy condition, so that your information cannot be seen to any other user.
  • If you forget your Password Just click on the ‘Forgot Password’ option and we will send the password reset link via email.

 

Security:

  • All the information which you enter is completely secured in the encryption form and the firm will use the information for the shipping purpose and internal analysis use.

 

Payments

Can I pay by cash when my order is delivered?

  • Yes, we do offer Cash on Delivery to most locations in India.But it is not free.You to have to pay a COD charges. and in some rural area where COD is not available we will notify you by email and after that your order will be automatically will be cancelled.

 

Is it safe to shop online if I make payment using net banking, Debit card or Credit Card?

  • Yes. We process 100% secure payments. Also, we are using the most trusted payment gateways – CCAvenue.

 

Are there any hidden charges?

  • No, there are no additional hidden charges. You pay only the amount that you see in your order summary at the end. Any octroi, sales tax, or other charge is borne by Youth Fashionista.

 

DELIVERY

What is the delivery time period?

  • Your order will be delivered in 5-7 Business days by youthfashionista.com

 

Who does the delivery?

  • We have tie-ups with reputed courier company, the orders will be delivered to your doorstep If our courier company have service at your pin code.

 

What happens when the delivery guy messes up?

  • All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition. If you have any complaints, feel free to contact us at yfcustomercare@gmail.com

 

Do you apply any shipping charges?

  • We offer FREE Shipping across India for all orders.

 

PRODUCT & Sizing Information

What is the quality of the fabric used?

  • We use high quality 100% cotton Premium quality fabric that is soft to feel and comfortable to wear. Shrinkage if any will be within acceptable industry norms.

 

What kind of printing is used?

  • We use high-quality screen printing for all our Youth Fashionista designs.

 

What sizes are available?

  • Our sizes run from S to XXL. Make sure you measure your t-shirt as shown in the size chart on each product page and compare it to our sizes to get the perfect fit.

 

What are the washing instructions for Youth Fashionista Tees?

  • Hand wash your t-shirts. This increases the life of your t-shirt and we highly recommend it.
  • Do not iron the print.
  • Do not bleach or tumble dry.

 

DISCOUNTS

Can I available any Discounts?

  • Yes, we often offer discounts and sales on multiple products. Do check on the website and also our social media handles for different offers before placing an order.

 

For any other Queries regarding any issue please free to contact us on yfcustomercare@gmail.com